2.1 Obtaining Harvard Confidential Information

Harvard Enterprise Security Policy:

Policy Excerpt
The University Helpdesk must be contacted to obtain access to the core databases containing confidential information about individuals. In addition, anyone working with or collecting similar information about individuals, even if they do not obtain this information from the Central Administration IT organization, must also contact the Helpdesk to discuss data policy and handling requirements before beginning application development.

HLS Policy:

HLS ITS is the single point of contact for all requests for directory information from Central Administration IT. In most cases ITS can provided needed data from existing HLS directories.

HLS ITS must be contacted if an organization or individual wishes to collect similar information.

Approved Solution:

Contact the HLS Staff Help Desk to submit a formal request.