File Transfer User Guide

Login

Your username is your full HLS e-mail Address, e.g. JHarvard@*.law.harvard.edu. Your password will be the same password you use for other HLS web sites. (This is your ME/LDAP password.)

Please go to https://filetransfer.law.harvard.edu to access HLS Secure File Sharing, or click the picture below.

Types of Accounts

HLS Users - Users with a @*.law.harvard.edu e-mail address

Guests - Students and non-affiliated HLS members

Difficulty Logging in?

If you are having difficulties logging into your Secure File Transfer Account please contact the Help Desk by e-mail HLSHelp@law.harvard.edu or by phone 617-495-0722.

Forgot Your Password?

For HLS Users
For HLS Users who forgot their password, reset your HLS Me account password using this link http://me.law.harvard.edu

For Guests
For Guests who forgot their password, click on the Forgot your password? link below the Sign In button on the right hand side of the login page. When the new page opens fill in your e-mail address in the dialogue box and select Reset Password. Check your e-mail for confirmation of the password reset along with your new password.

Navigating the Menu

When you log in you begin in the Send File mini tab. At the top of the screen there is a menu bar that lists six options; Home, Send File, File Manager, My Settings, User Guide and Logout. Click on the Home tab to jump to the Home page. Here you will see links for the Quick Start manual, Send Files, File Manager and My Settings.

To send a file click on the Send File tab.
To view your file transfer history click on the File Manager tab to view a list of all the files you have sent and received.
To access your personal settings for your File Transfer account click on the My Settings tab, here you can customize your account.
The final tab is the Logout tab to end your File Transfer session.

Sending a File

Once logged in select the Send File menu tab which provides you with an interface to compose an e-mail and attach a file. To attach a file follow these steps:

Click Browse… below the subject box.
Browse through your files and documents and select a file.
Click Open
Once you have composed your e-mail and attached a file, hit the Send button. Your file will first be uploaded to the File Transfer Appliance and then your e-mail sent along with a secure link to the file. You will be sent a notification e-mail when your file is downloaded.

How long will the file remain available?

The link will expire after 30 days.

What is the maximum file size I can send?

With File Transfer you can send individual files up to 2GB in size. If you need to send files or file folders exceeding 2GB in size you should contact the HLS Helpdesk at HLSHelp@law.harvard.edu. To determine the size of a document right click the file and select Properties. The menu that opens up will display the size of the document.

Understanding File Sizes

Here is some information about kilobytes, megabytes and gigabytes:

Kilobyte (KB) – The smallest of the three, most common amongst file downloads.
Megabyte (MB) – 1 Megabyte equals 1,024 Kilobytes.
Gigabyte (GB) – The largest of the three. 1 Gigabyte equals 1,024 Megabytes or 1,048,576 Kilobytes.

For Guest Users

Receiving a File

The recipient of a File Transfer document will receive 2 e-mails, the second from HLShelp@law.harvard.edu. The first e-mail contains a link to File Transfer, clicking on the link triggers the second e-mail. The second e-mail sent contains a verification code that will be input at the File Transfer link. Follow these steps.

Click on the link to File Transfer
Enter your e-mail address and submit, the next screen will ask for a verification code (the verification code is in the second e-mail)
Wait for the second e-mail, open the second e-mail
Enter the verification code from the second e-mail, and create a password
Click on the file attachment
Click Open With or Save

Returning a File

Guest Users can return files to anyone with a @*law.harvard.edu e-mail address. Any attempt to send a file to an outside address will fail.

*Note:@*.law.harvard.edu denotes any HLS email, @sjd.law.harvard.edu, @law.harvard.edu, etc.