Information Technology Services

Faculty Email (Exchange)

Accessing Email from Home (or from a Remote Location)

All new faculty members will receive their new, HLS computer with Microsoft's Outlook or Entourage email client installed, configured, and ready to use. Because our email environment uses Microsoft Exchange, configuring another email client on a home machine machine is not necessary. Using the email web client at https://email.law.harvard.edu provides our faculty with the ability to check email, calendar, contacts, and tasks from anywhere with an Internet connection. Anything that is done via the email web client will then be synced with the Outlook/Entourage desktop client.

If however, a faculty member would like an additional install of Outlook or Entourage on his/her laptop, please bring this laptop to the Faculty-Staff Help Desk in Hauser 020 between 8:30 a.m. and 5:30 p.m. Faculty are also welcome to access instructions for setting up the email clients:

Outlook 2003/Exchange Configuration Instructions

Entourage 2004/Exchange Configuration Instructions

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Email How-Tos

Instructions on how to use Outlook with Exchange

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Password Change Utility

It is recommended that people log into the email web client to change their AD password. This will change your email, WINDOWS computer login, and network password. To change your password:

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Auto-Reply/Auto-Forwarding

An out of office message is ideal for faculty who are unable to check email for a long period of time. This pre-created notice will be automatically sent to anyone who sends an email to his/her email account. Please visit instructions on how to set an auto-reply message.

Mail forwarding is ideal for faculty who wish to have email directed to another email account. If you would like to have your mail forwarded to another email account, please contact the Faculty-Staff Help Desk. Please let the help desk know what account you would like your email forwarded to and also if you would like to leave a copy of your mail on the HLS server. If you leave a copy of mail on the HLS server, you need to monitor this account so it does not go over the 375MB quota. To manage your email via the web email client, please visit https://email.law.harvard.edu.

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Spam Filtering / Junk Mail

With Exchange, there are two spam filtering features.

The first feature is a built-in junk mail filter within Outlook. By default, this filter is set to a low setting designed to catch the most obvious junk e-mail messages. Messages caught by the filter are moved to a special Junk E-mail folder, where you can access them later. If you want, you can make the filter more aggressive (perhaps mistakenly catching more legitimate messages), or even set Outlook 2003 to permanently delete junk e-mail messages as they come in. To change junk e-mail settings in Outlook 2003:

Another spam feature at the Law School is labeling potential spam messages. When problematic spam is identified, the words "Possible Spam" will appear in the message's subject. It is recommended by ITS that faculty create a rule that will move the messages marked as spam to the Junk Mail folder. To create this rule:

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Listservs

Listservs, also called mailing lists, are a way of communicating via email to a specific group of people on various topics of interest.  Both faculty and students take advantage of listservs when they want to communicate a message (usually about a specific, pre-established topic) to a group of people.  The people receiving the message have the option to stay "subscribed" to the list or to "unsubscribe" if they do not want to receive future emails.

If a faculty member would like a listserv created, he/she can visit the listserv creation tool or he/she can contact the Faculty-Staff Help Desk.  From the web site faculty members can view what HLS lists they are currently subscribed to, what additional HLS lists they would like to subscribe to, or request to have a new list created.

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Quota

Faculty will have a 500 MB quota limit. If you are approaching this limit, an email will be sent warning you that you are already at 80% of your limit. This email will be sent daily until you are below 80%. It is important to take this notice seriously to prevent an interruption in mail service. Suggestions to keep email back under quota is to delete items in the junk mail and deleted items folders.

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Email Backups

When you were migrated from CAMail to Exchange, the Technical Analyst created an email back-up that will run every two days. This back-up will be stored on your Home drive. This back-up only includes your local.pst file. If you create other pst files that need to be backed up, please contact the Faculty-Staff Help Desk.

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Leaving HLS

Departing professors and assistant professors will be provided email forwarding and auto response emails for a period of 6 months. Visiting professors and lecturers will be provided email forwarding and auto response emails for a period of 30 days. If a faculty member would like an extension to this timeframe, they should contact the Office of Academic Affairs. The following instructions explain how to configure auto-reply and mail forwarding in Exchange only.

Auto-Reply Message While still an Active Employee at HLS: www.law.harvard.edu/administration/its/how-tos/email.php#autoreply. Please note that this auto-reply message will be sent to anyone who sends you an email BEFORE YOUR LAST DAY AT HLS.

Auto-Reply Message AFTER you Leave HLS: This auto-reply message is for email messages you receive AFTER YOU LEAVE HLS. This option can ONLY BE CONFIGURED ON YOUR LAST DAY OF EMPLOYMENT WITH HLS. To have an auto-reply message sent AFTER you leave HLS:

Mail Forwarding: Like your auto-reply, mail forwarding can ONLY BE CONFIGURED ON YOUR LAST DAY OF EMPLOYMENT WITH HLS. To configure mail forwarding:

For more information about leaving HLS, please visit the faculty leaving section.

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