What to do After Moving to Exchange for Entourage Users

Now that the technician has left, what do you do? Below is a list of items to help you further configure your new E-Mail environment.

Detailed instructions on how to use Entourage with Exchange can be found on the HLS website at: /administration/its/how-tos/entourage.php.

Your new password will be given to you during your migration to Exchange. To change your email password please visit http://email.law.harvard.edu and then click OPTIONS. Scroll down on the right and click CHANGE PASSWORD. The Domain is HLS and your account is the first part of your email address (e.g. jharvard).

You can access your E-mail from the web by connecting to https://email.law.harvard.edu.
You need to use your username and your email password. Do not enter @law.harvard.edu after your username.
OWA will fully work in Internet Explorer. Other browsers such as Firefox and Safari will not have as many features.

When you send a message to someone, the display name the receiver will see will be your Firstname Lastname.

If you were using Entourage previously, and had signatures setup, you will need to re-enable them.
On the menu, go to TOOLS to SIGNATURES. Click NEW and then name your signature. Type your signature below. Close out of your signature and click SAVE.
To ensure this is your default signature, click back on TOOLS to SIGNATURES. Make sure there is a check next to the signature you want as your default.

Any rules you had previously created within Entourage or Eudora will not migrate to the new system. As a result you will need to recreate them.
On the menu, go to Tools to Rules recreate your rules.

The new email system has a quota of 250 MB (more than double the quota from the old CAMail system)
If your quota exceeds 200 MB, you will get a warning message every night alerting you. If your quota exceeds 250 MB, you will no longer be able to send e-mail messages or calendar appointments. If your quota exceeds 275 MB, any incoming messages will be returned to the senders.

After your migration, all your previous email will be left in a personal folder (labeled Folders on my Computer in Entourage) that resides on your computer.
Mail in your local folders does not affect your quota.
However, the mail in the local folders will only be visible from the computer where the file resides. In other words, you will not see it from OWA or if you check your email from a different computer.
If you want access to your mail from anywhere, you can move your email up to the Exchange Server by clicking and dragging any message, group of messages, or folder into your Exchange mailbox.
However, be mindful of the quota and be sure to only drag "working" emails up to the server. It is recommended that messages that are truly archival remain in the local folders.

Most junk mail will be caught before it even gets to your system. However, Entourage 2003 can provide you with an added layer of protection.
To modify your junk mail settings go to Tools to Junk E-mail Protection.

Setup the way you like to view your E-Mail by clicking on the View menu.
On the menu, go to View to Arrange By to setup how you want the mail sorted, if you want it in groups, or if you want to setup filters.
On the menu, go to View to Preview Pane if you want to alter the setup of the reading pane or turn it off. (Please note the reading pane will need to be changed in each folder view.)

Understanding the Global Address List (GAL) and your Personal Address List (PAL)

With Exchange, you will have two address books. The Global address Book, or GAL, will contain all faculty and staff at HLS (this will update as more people migrate to Exchange). The Personal Address Book, or PAL, will contain only your personal contacts.You will only have the ability to add and delete people from you PAL.

By default, email is grouped by Today, Yesterday, Days of the week, Last Week, etc.. If you want to change how your email is grouped, click on Arrange By at the top of your inbox. Options include From, To, Subject, etc..

Having pictures automatically appear within the actual email can take a long time. To help you receive your email quicker, the download pictures option has been turned off. If you receive an email and you would like to see the pictures either:
- Click on the Download Pictures link at the top of your email message (you have to double - click to completely open the email before you will see the download pictures option).

Unlike the POP server, which removes your mail from the server when you check it, the Exchange Server stores all of your data (messages, attachments, appointments, contacts, etc.) on the server until you explicitly remove them by moving them to Personal Folders (.pst files), which can be stored on a network drive (H:) or on your hard drive (C:). If you store Personal Folders (.pst files) on your hard drive, you will want to make sure you regularly back them up to a CD or to a network drive.
Transfer read messages from your Inbox on the Exchange server to other mail folders or delete those that you don't need to keep. To create a new mail folder, right-click on "Mailbox - your name" and select New Folder, type a name for the new mail folder (e.g., Faculty), in the Folder contains field: select Mail and Post Items,and click OK. To transfer a message to the new mail folder, select the message and drag and drop it into the mail folder you wish to transfer it to (e.g., Faculty).
Use your Inbox for new incoming messages only--not as a storage area for all of your messages.
Delete or transfer copies of messages that you have sent (stored in the Sent Items mail folder) to other mail folders. If you don't automatically empty the Deleted Items folder, you will manually need to do that on a regular basis.

Entourage has two find features. The first features is a basic find and the other is an advance find.
- Basic Find: Click EDIT to FIND. Type your criteria and then click FIND.
- Advance Find: Click EDIT to Advance Find. Type your criteria and then click FIND.