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Outlook 2003/Exchange Email Configuration

This page is written to configure Outlook 2003 for full integration with Harvard Law School’s Exchange email environment. Please note you must have Windows XP and Office 2003 installed

It is NOT RECOMMENDED that you configure a home/personal email account and the HLS Exchange account within the same profile in Outlook 2003.  If you want to access both accounts from Outlook, it is recommended to create two separate profiles (as detailed below).  With two separate profiles you cannot access both at one time.  If you want to access both at one time, it is recommended to use two different email applications to check your two accounts.

To configure Outlook 2003 for Exchange:

  1. Open Control Panel  and switch to Classic View.
  2. Double-click on the Mail icon.
  3. If there are no profiles listed, you will see the below screen, and you can proceed to step 7.

no-profile

  1. If there is already a profile created, you will see the below screen.  Click the Show Profiles button.

show-profiles

  1. If you intend to use Outlook for HLS email only - Click Remove to delete any existing accounts, and proceed to step 7.
  2. If you have an existing profile that is configured to access a personal/home account that you want to continue to use, DO NOT REMOVE it. 
  3. Click Add to add a new profile.

add

  1. Name the profile HLS Exchange and click OK.

name-profile

  1. Select to Add a new e-mail account and click Next. 

new-account

  1. Select Microsoft Exchange Server and click Next.

select-exchange

  1. Enter hlsexh3.law.harvard.edu in the Microsoft Exchange Server field and your user name (i.e. jharvard) in the User Name field.  Then click More Settings.

check-name

  1. After you click More Settings, there will be a delay, then a message stating that the action could not be completed.  Click OK.

action-incomplete

  1. Click OK on the resulting window.
  2. On the Advanced tab, check Download Public Folders Favorites.

advance-tab

  1. On the Connection tab, check Connect to my Exchange mailbox using HTTP, and then click the Exchange Proxy Settings button.

connections-tab

  1. On the Exchange Proxy Setting window:
    1. Check off every option
    2. Enter email.law.harvard.edu in the URL field
    3. Enter msstd:email.law.harvard.edu in the principal name for proxy server.
    4. Click OK.

exchange-settings

  1. Click OK.
  2. Click Check Name to ensure that all your settings are correct.
  3. At this point you will be prompted for your user name and password. 
  4. Enter your email address and your domain password.  Click OK.

password

  1.  If all the settings are entered correctly, your user name will resolve to your full name and underline itself.  Click Next.

server-name

  1. Click Finish.
  2. If you configured Outlook 2003 to have multiple Outlook profiles, click Prompt for a profile to be used.

profile-prompt

  1. Click OK.
  2. Launch Outlook.  Select the HLS Exchange profile and you will be prompted for your user name and password (as in step 20).