General Lender and Servicer Contact Information
This page is designed to help you contact your lenders and servicers during repayment, or when you are preparing to begin repayment. It contains contact information for the various lenders through which you may have borrowed during your time at Harvard Law School. This is not, however, an exhaustive list. In general, you will receive your bills electronically unless you have opted to receive a monthly paper bill or voucher. Your account number is assigned to you by your lender. If you do not have your account number, most lenders will be able to locate your loan history by using your social security number or other identifying factors.
The National Student Loan Data System (FAFSA login required) is your best resource for your federal loans and MyHLSDebt for your overall borrowing history while at HLS. Keep in mind that all of your loans are report to one or all of the three major credit reporting companies. By viewing all of your credit reports, you should have a complete history of your loan borrowing for both undergraduate and graduate degrees.
- Harvard University (Perkins, Harvard Law School Loans)
- Federal Direct Loans
- Citibank and Discover Student Loans
- Smart Option Loans
- Harvard Credit Union Loans (HUECU)
- Chase Student Loans
Harvard University Perkins and HLS loans:
Harvard ID# is your account #
| Student Loan Office | (617) 495-3782 |
| 1033 Massachusetts Ave. | (800) 315-7192 |
| 2nd floor | student_loans@harvard.edu |
| Cambridge, MA 02138 |
Department of Education Federal Direct Stafford and GradPLUS Loan Programs:
You will be assigned a servicer - refer to nslds.ed.gov for your specific lender information or call (800) 999-8219 (800) 999-8219 FREE. You will need your federal PIN number to view your loan history. Please note that this website does not list your alternative or private student loans. Here is a list of the most common Direct Loan servicers:
Authorized Federal Direct Loan servicers | Website | Phone numbers for borrower help | Phone numbers for overseas borrowers |
Aspire Resources, Inc. | (855) 475-3335 (855) 475-3335 FREE | (515) 471-3999 (515) 471-3999 FREE | |
Cornerstone | (800) 663-1662 (800) 663-1662 FREE | (801) 321-7295 (801) 321-7295 FREE | |
Direct Loan Servicing Center | (800) 848-0979 (800) 848-0979 FREE | 011-315-738-6634 | |
EdManage | (855) 479-0490 (855) 479-0490 FREE | (855) 479-0490 (855) 479-0490 FREE | |
Educational Services of America, Inc. (Edsouth Services) | (855) 337-6884 (855) 337-6884 FREE | (855) 337-6884 (855) 337-6884 FREE | |
FedLoan Servicing (PHEAA) | (800) 699-2908 (800) 699-2908 FREE | (717) 720-1985 (717) 720-1985 FREE | |
Granite State | (888) 556-0022 (888) 556-0022 FREE | (603) 225-6612 (603) 225-6612 FREE | |
Great Lakes | (800) 236-4300 (800) 236-4300 FREE | (608) 246-1700 (608) 246-1700 FREE | |
KSA Servicing | (877) 292-4825 (877) 292-4825 FREE | (402) 507-5446 (402) 507-5446 FREE | |
Missouri Higher Education Loan Authority (MOHELA) | (888) 866-4352 (888) 866-4352 FREE | (636) 532-5189 (636) 532-5189 FREE | |
National Education Loan Network (Nelnet) | (888) 486-4722 (888) 486-4722 FREE | (303) 696-3625 (303) 696-3625 FREE | |
OSLA Servicing | (800) 456-6752 (800) 456-6752 FREE | (405) 556-9200 (405) 556-9200 FREE | |
Student Loan Marketing Association | (800) 722-1300 (800) 722-1300 FREE | If toll-free (no cost per call) number cannot be accessed, use (317) 806-0580 (317) 806-0580 FREE (cost per call) | |
VSAC Federal Loans | (800) 798-8722 (800) 798-8722 FREE | (802) 654-3796 (802) 654-3796 FREE |
The U.S. Department of Education offers a helpful publication regarding the repayment of your loans at “Your Federal Student Loans: Learn the Basics and Manage Your Debt.”
Citibank and Discover Student Loans:
| Regular Mail: | Overnight Mail: |
| Discover Student Loan | Discover Student Loans |
| PO Box 688965 | 4740 121st Street |
| Des Moines IA 50368-8965 | Urbandale, IA 50323 |
| 800-557-0972 | |
| www.studentloan.com or DiscoverStudentLoans.com |
Smart Option Loans
| General Correspondence: | Payments: |
| Sallie Mae Servicing | Sallie Mae, Inc. |
| P.O. Box 9435 | P.O. Box 9533 |
| Wilkes-Barre, PA 18773-9435 | Wilkes-Barre, PA 18773-9533 |
| (888) 2SALLIE | www.salliemae.com/ |
Harvard Credit Union Loans
| General Correspondence: | Payments: checks made payable to HUECU |
| HUECU | University Accounting Services |
| 16 Dunster Street | P.O. Box 3167 |
| Cambridge, MA 02138 | Milwaukee, WI 53201-3167 |
| (866) 251-0347 | www.uaservice.com |
| www.harvardgrad.studentchoice.org | (800) 999-6227 |
Chase Student Loans:
| General Correspondence: | For Borrower Repayment: |
| Chase Student Loan Servicing | Chase Student Loan Servicing |
| P.O. Box 523 | P.O. Box 522 |
| Madision, MS 39130 | Madison, MS 39130 |
| (800) 489-5005 | (800) 489-5005 |
| www.cslservicing.com | www.cslservicing.com |
