McDonald’s Corporation v. Joburgers Drive-Inn Restaurant
(PTY)
In the Supreme Court of South Africa, 1996
Case No. 547/95, 1996.
E M GROSSKOPF, JA
This is a dispute about the
use and continued registration of the appellant's trade marks. The appellant, to
which I shall refer to as McDonald's, is a corporation incorporated in the
state of Delaware in the United States of America. It is one of the largest
franchisers of fast food restaurants in the world, if not the largest. It first
commenced business in the United States of America in 1955 and has carried on
business internationally since 1971. It operates its own restaurants and also
franchises others to do so. It sells hamburgers and other fast foods. The
McDONALD'S trade mark is widely used in relation to restaurants owned by
McDonald's as well as those that are franchised.
McDonald's obtained
registration of its trade marks in South Africa in 1968, 1974, 1979, 1980, 1984
and 1985. It is now the registered proprietor of fifty-two marks. Of these,
twenty-seven consist of or incorporate the word "McDONALD" or
"McDONALD'S". Also used is the letter "M" in the form of
so-called golden arches, with or without the word "McDONALD'S".
Others consist of the words BIG MAC, EGG McMUFFIN and McMUFFIN. There are also two
clown devices. The trade marks are registered in respect of goods, mainly in
classes 29 and 30, and for services in class 42.
When the present
proceedings commenced, McDonald's had not traded in South Africa nor, we may
assume for present purposes, had it used any of its trade marks here.
Joburgers Drive-Inn
Restaurant (Pty) Limited ("Joburgers") is a South African company
with its principal place of business in Johannesburg. Its managing director is
Mr George Sombonos. Mr Sombonos has been engaged in the fast food industry
since 1968. In 1979 he registered a company called Golden Fried Chicken (Pty)
Limited ("Chicken Licken"). He holds 90% of the shares in the company
and is its managing director. In 1979 Chicken Licken applied for the registration
of a number of trade marks, including CHICKEN LICKEN. Since then it has
franchised the Chicken Licken business so that today there are more than 177
stores throughout South Africa. Mr Sombonos says that Chicken Licken is the
biggest fried chicken fast food franchise chain in the world not having its
origins in the United States of America.
During 1992 Mr Sombonos on
behalf of Joburgers decided to establish fast food outlets and restaurants
using the trade marks McDONALD'S, BIG MAC and the golden arches design. In 1993
Mr Sombonos applied for the registration of these and some other McDonald's
marks. At the same time he applied to the Registrar of Trade Marks in terms of
Section 36(1)(a) and (b) of the Trade Marks Act, No. 62 of 1963 ("the old
Act") for the expungement of the trade marks which are held by McDonald's.
McDonald's opposed these applications and filed its counter-statements in the
expungement applications during August 1993. During the same period McDonald's
applied again for the registration of all the trade marks in its name.
On 29 August 1993 there
appeared an article in the Sunday Times newspaper reading inter alia as follows
:
"Big Macs may soon be
eaten all over South Africa, but not because American hamburger giant
McDonald's is entering the market. Nor will they be on sale before judgment in
which could be SA's biggest trade mark battle.
Chicken Licken franchise
owner George Sombonos plans to start his own national McDonald's hamburger
chain. Sites have been chosen and an advertising campaign is being prepared.
Mr Sombonos' lawyer Shaun
Ryan of Ryans Attorneys, says the first restaurant will open in Johannesburg
'as soon as physically possible'.
The chain will serve
McMuffins and Big Mac burgers.
Restaurants will also be
decorated with a large M device similar to two joined arches."
In response to this article
McDonald's wrote through its attorneys to Joburgers' attorney inter alia as
follows :
"We are instructed
that the intended use of McDonald's trade marks [which were listed in an annexure
to the letter] constitutes an infringement of our client's trade mark rights.
Your client has unequivocally expressed a clear intention to use such trade
marks.
We have been instructed to
demand as we hereby do that your client unequivocally undertake that it will
not use our client's registered trade marks or any other marks which are
deceptively or confusingly similar to our client's registered trade
marks."
Failing an undertaking as
demanded in this letter McDonald's threatened legal proceedings.
Joburgers' reply was
uncompromising. It read, inter alia,
"We are aware that
your client is the Registrant for the trade marks listed in the Annexure to
your letter. Your client is not the Proprietor of these trade marks. The true
proprietor of the subject matter of these registrations is Joburgers Drive-Inn
Restaurant (Pty) Limited. You may take it that it is our client's intention to
both use and register its trade marks in the Republic of South Africa. ... Your
client is invited to take legal proceedings as threatened."
On 23 September 1993
McDonald's launched an urgent application against Joburgers in the Transvaal
Provincial Division for relief on the grounds of infringement of its trade
marks, passing off and unlawful competition. I shall refer to this application
as the Joburgers application. On 28 September 1993 Swart J granted an order by
agreement, the relevant part of which read as follows :
"The respondent
undertakes pending the determination of this application and the proposed
counter-application, not to infringe the applicant's registered trade marks ...
which undertaking is made an order of court."
On 1 May 1995 the Trade
Marks Act, No. 194 of 1993 ("the new Act") come into force. Section
35 of the new Act provides for the protection of "well-known" trade
marks emanating from certain foreign countries. On 20 June 1995 McDonald's
brought an application against Joburgers under Sec. 35 of the new Act. It
claimed that all 52 of its trade marks were well-known marks in terms of the
section, and sought an order that Joburgers be interdicted and restrained from
imitating, reproducing or transmitting those marks in the Republic of South
Africa. I shall call this the "well-known marks application".
Sec. 71 of the new Act
repealed the old Act. However, Sec. 3(2) of the new Act provides that all
applications and proceedings commenced under the repealed Act shall be dealt
with in accordance with the provisions of that Act as if it had not been
repealed. The Joburgers applications must therefore be dealt with in accordance
with the old Act. The well-known marks applications, on the other hand, must be
decided according to the new Act.
The three applications were
heard together by Southwood J. He found in favour of Joburgers. Accordingly, in
the Joburgers application, the application by McDonald's for an interdict was
dismissed and Joburgers' counter-application for expungement granted; and the
well-known marks application by McDonald's was refused. In all cases
appropriate costs orders were made.
With the leave of the court
a quo McDonald's now appeals against these orders.
For convenience I start
with the well-known marks application. Sec 35 of the new Act reads as follows :
"(1) References in
this Act to a trade mark which is entitled to protection under the Paris
Convention as a well-known trade mark, are to a mark which is well known in the
Republic as being the mark of -
(a) a person who is a
national of a convention country; or
(b) a person who is
domiciled in, or has a real and effective industrial or commercial
establishment in, a convention country,
whether or not such person
carries on business, or has any goodwill, in the Republic.
(2) A reference in this Act
to the proprietor of such a mark shall be construed accordingly.
(3) The proprietor of a
trade mark which is entitled to protection under the Paris Convention as a
well-known trade mark is entitled to restrain the use in the Republic of a
trade mark which constitutes, or the essential part of which constitutes, a
reproduction, imitation or translation of the well-known trade mark in relation
to goods or services which are identical or similar to the goods or services in
respect of which the trade mark is well known and where the use is likely to
cause deception or confusion."
There was a large area of
agreement between the parties about the meaning and application of this
section. Thus it was common cause that McDonald's in fact is a person such as
is described in paragraphs (a) and (b) of sub-section (1). The parties were
also agreed on what it is that has to be "well known" in the
Republic. In this regard the court a quo had said :
"... it is not
sufficient that the mark simply be well-known in the Republic. It must be
established that the mark is well-known as the mark of a person who is (a) a
national of, or (b) is domiciled in, or (c) has a real and effective industrial
or commercial establishment in, a convention country: i.e. it must also be well
known that there is a connection between the mark and some person falling in
categories (a), (b) or (c)."
This seems to suggest that
the section only applies if what is well known is not only the mark itself but
also the nationality, domicile, or place of business of the mark's owner, and
moreover the fact that the relevant country is a convention country. Before us
counsel were ad idem that such an interpretation could not be supported. If it
were correct the section would be a dead letter. It is difficult to imagine any
mark, however well known, in respect of which such further facts would be
common knowledge. The parties accordingly accepted (I think correctly) that it
would be enough for a plaintiff to prove that the mark is well known as a mark
which has its origin in some foreign country, provided that as a fact the
proprietor of the mark is a person falling within sub-section (1)(a) or (b).
The essential dispute
between the parties was what level of awareness in the public mind is required
for a mark to qualify as "well-known" in terms of section 35. In this
regard it is useful to look at the background to the section.
The Paris Convention, to
which reference is made in Sec. 35, is the Paris Convention on the Protection
of Industrial Property of 20 March 1883 as revised or amended from time totime
(sec 2 of the Act). For present purposes art 6bis(1) of the Convention is
apposite. Its relevant portion read as follows :
"The countries of the
Union undertake, ex officio if their legislation so permits, or at the request
of an interested party, to refuse or to cancel the registration, and to
prohibit the use, of a trade mark which constitutes a reproduction, an
imitation, or a translation, liable to create confusion, of a mark considered
by the competent authority of the country of registration or use to be
well-known in that country as being already the mark of a person entitled to
the benefits of this Convention and used for identical or similar goods."
Although art 6bis was
inserted into the convention as far back as 1925, neither Britain nor South
Africa gave legislative effect to it until recently - South Africa in sec 35 of
the new Act, and Britain in sec 56 of the Trade Marks Act, 1994 (42 & 43
Elizabeth 2 C. 26). The two sections are very similar. Section 35(1) and (2) of
the new Act, in particular, is, for practical purposes, identical to sec 56(1)
of the British Act, save for the substitution of "the Republic" for
"the United Kingdom" wherever it appears. The reason why Britain did
not legislate earlier was that previously it claimed to be honouring the article
by means of its common law of passing off. See Richard C Abnett, AIPPI : Famous
Trade Marks Require a New Legal Weapon, Trademark World, Dec 1990/Jan 1991, p.
23.
The protection granted to
foreign marks by the law of passing off was limited, however, by the
requirement that a plaintiff had to establish a goodwill in the country. In a
well known passage from The Commissioners of Inland Revenue v Muller & Co's
Margarine Ltd [1901] AC 217 (HL) at 223-4 Lord Macnaghten defined goodwill as
follows :
"It is a thing very
easy to describe, very difficult to define. It is the benefit and advantage of
the good name, reputation, and connection of a business. It is the attractive
force which brings in custom. It is the one thing which distinguishes an
old-established business from a new business at its first start. The goodwill
of a business must emanate from a particular centre or source. However widely
extended or diffused its influence may be, goodwill is worth nothing unless it
has power of attraction sufficient to bring customers home to the source from
which it emanates ... For my part, I think that if there is one attribute
common to all cases of goodwill it is the attribute of locality. For goodwill
has no independent existence. It cannot subsist by itself. It must be attached to
a business. Destroy the business, and the goodwill perishes with it, though
elements remain which may perhaps be gathered up and be revived again."
(Emphasis added)
The "attribute of
locality" mentioned in this passage led to a result described as follows
in Kerly's Law of Trade Marks and Trade Names, 12th ed (1986) p 358 para 16-18
:
"... since an
essential ingredient of passing-off is damage ... to goodwill, he [i.e, the
plaintiff in an action founded on passing-off in the United Kingdom] must show
that he had ... in this country not merely a reputation but also a goodwill
capable of being damaged. Goodwill, however, is local; it is situated where the
business is. Thus a foreign plaintiff may have a reputation in this country -
from travellers on the one hand, or periodicals of international circulation,
for instance, on the other - yet still fail in an action for passing-off
because he has here no business and so no goodwill. Such cases have been not
uncommon in recent years, and have caused considerable difficulty."
Examples of such cases are
Alain Bernardin et Compagnie v Pavilion Properties Ltd [1967] RPC 581 (the
"Crazy Horse" case), The Athletes Foot Marketing Associates Inc v
Cobra Sports Ltd and Another [1980] RPC 343 (Ch) and Anheuser-Busch Inc. v
Budejovicky Budvar NP (trading as Budweiser Budvar Brewery) and Others [1984]
FSR 413 (CA).
In the Alain Bernardin
case the plaintiff was the proprietor and operator of a bar and cabaret in
Paris known as the "Crazy Horse Saloon". The bar had been continuously
and extensively publicised in the United Kingdom for sixteen years. The
defendant commenced a place of entertainment in London under the name of
"Crazy Horse Saloon" and issued an advertisement stating "Crazy
Horse Saloon comes to London" - The plaintiff applied for an interlocutory
injunction against the defendant on the grounds of passing-off. The application
was refused. The court referred inter alia to the Muller case (supra) and
stated (at 584 lines 30 - 47)
"... that a trader
cannot acquire goodwill in this country without some sort of user in this
country. ... I do not think that the mere sending into this country by a
foreign trader of advertisements advertising his establishment abroad could
fairly be treated as user in this country. ... If that were so, the range of
the action of passing-off would be extended far beyond anything which has
hitherto been treated as its proper scope. That observation applies I think
particularly to such establishments as hotels and even more to restaurants. It
may well be that the owner of a foreign hotel or restaurant acquires in this
country a reputation for the name of his hotel or restaurant in a wide sense,
that the travel agents or other persons to whom he sends advertisements know of
his establishment. Again he may acquire a reputation in a wide sense in the
sense of returning travellers speaking highly of that establishment, but it
seems to me that those matters, although they may represent reputation in some
wide sense, fall far short of user in this country and are not sufficient to
establish reputation in the sense material for the purpose of a passing-off
action. It is very clear that in such circumstances the foreign trader has not
acquired anything which in law could be described as goodwill in this
country."
In the Athletes Foot
case the plaintiffs carried on in the United States of America and elsewhere,
but not in Great Britain, an extensive business in which they granted
franchises to independent stores to sell footwear for athletes under the name
"The Athlete's Foot". During 1978 and 1979 they had taken steps to
secure a franchise agreement for the United Kingdom and a prospective
franchisee had gone so far as to order goods and stationery with a view to
establishing a chain of stores under the name "The Athlete's Foot".
However no franchise contract had been concluded and no sales had in fact been
made under that name. There was nevertheless an awareness of the plaintiffs'
trade name and trading activities in a substantial section of the public in
England as a result of over-spill publicity through American journals
circulating there.
In the Anheuser-Busch case
the plaintiffs and their predecessors were brewers of beer in the United States
of America. Their beer had been sold since 1875 under the "Budweiser"
trade mark. The first defendants were from 1895 brewers of beer in Ceske
Budejovice, a town in Czechoslovakia formerly known by its German name of
Budweis. In sales in Europe the first defendants used the word "Budweiser"
in relation to their beer.
Before 1973, when the first
defendants first sold a significant quantity of beer in the United Kingdom, the
plaintiffs exported no beer to the United Kingdom for normal commercial sale
and domestic consumption. Between 1974 and 1979, when action was taken against
the first defendants, the plaintiffs' sales in the United Kingdom were minimal,
failing to exceed 240 000 cans a year, the principal outlets for which were
American-style restaurants and clubs. However, from the years 1962 to 1973, an annual
average of more than 5 million cans of their beer were imported for use and
sale in United States military and diplomatic establishments in England. These
cans were available for purchase, duty free, by serving Americans and by
British employees of American service establishments, but were not available
for general purchase.
In 1973 the first
defendants actively entered the United Kingdom market, and by 1980 their sales
amounted to some 300 000 bottles per annum.
In 1979 the plaintiffs
issued a writ by which they sought, inter alia, by injunction to prevent the
first defendants from selling or dealing in any beer by the name of
"Budweiser" except for the plaintiffs' own beer. By counterclaim the
defendants sought by injunction to prevent the plaintiffs from selling or
dealing in any "Budweiser" beer unless it was brewed by the first
defendants or otherwise originated from the town of Budweis. Whitford J in the
Chancery Division refused both the claim and the counterclaim. He held that
neither brewery could be disentitled to use the word "Budweiser"
since neither was employing it improperly and neither was making a
misrepresentation, notwithstanding the fact that some degree of public
confusion was apparent. The plaintiffs appealed.
On appeal it was accepted
that the plaintiffs' Budweiser beer enjoyed a significant reputation among
members of the public in the United Kingdom as a result of visits to the United
States and spill-over advertising. Such reputation was, however, not enough.
What was required was a goodwill in the United Kingdom, which could not exist
without a business there. This was expressed by Oliver L J as follows (p 470) :
"Mr Kentridge argues
that once a goodwill exists it is for the owner of the goodwill to choose when
and how he will go into the market with his product. But this, with respect,
begs the question, because it assumes the existence of the goodwill apart from
the market, and that, as it seems to me, is to confuse goodwill, which cannot
exist in a vacuum, with mere reputation which may, no doubt, and frequently
does, exist without any supporting local business, but which does not by itself
constitute a property which the law protects."
And O'Connor L J said (at p
471)
"As a result of the
plaintiffs' enormous business in the U.S.A. expanded by ever increasing
advertising, I am in no doubt that the evidence showed that ... the plaintiffs'
Budweiser beer enjoyed a significant reputation among members of the public in
this country. That is not sufficient to found an action for passing off. It is
the goodwill of a business carried on in this country that can be protected,
not the reputation - goodwill if you like - of a business carried on in another
country."
On the facts the Court of
Appeal held that the activities of the plaintiffs in the United Kingdom did not
amount to the carrying on of a business there.
Whether the above cases
were right or wrong, they demonstrate that the courts in this country and the
United Kingdom have in fact not protected the owners of foreign trade marks who
did not have a goodwill within the country. To that extent the common law of
passing off has not been sufficient to constitute compliance with art 6bis of
the Paris Convention.
It seems clear that sec 35
of the new Act and the corresponding provision in the United Kingdom were
intended to remedy this lack. Thus sec 35(1) pertinently extends protection to
the owner of a foreign mark "whether or not such person carries on
business, or has any goodwill, in the Republic". And the type of
protection which is granted by sub-sec (3) is typical of that which is
available under the common law of passing off; a prohibition on the use of the
mark in relation to goods or services in respect of which the mark is well
known and where the use is likely to cause deception or confusion.
It is against this
background that the expressions "well-known trade mark" and
"well known in the Republic" must be interpreted. Counsel for
McDonald's contended that the legislature intended to impose no more than the
ordinary requirement for passing off actions, namely that the reputation must
extend to a substantial number of members of the public or persons in the trade
in question. See Webster and Page, South African Law of Trade Marks, 3 ed, 417;
Kerly's Law of Trade Marks and Trade Names, supra, para 16-10; John Craig (Pty)
Ltd v Dupa Clothing Industries (Pty) Ltd 1977 (3) SA 144 (T) at 150 in fin and
the Conagra case, supra, at 237 lines 14 to 37.
Of course, the mere fact
that the legislature intended to provide some protection for a foreign trader
who does not have a goodwill or a business inside the country does not
necessarily mean that such protection must be coterminous with that afforded to
local businessmen. It is accordingly conceivable that, in order to receive protection,
the foreigner might have to prove a greater public awareness of his mark than
is required of a local businessman claiming a remedy against passing off. And,
indeed, the respondents argued that the legislature in giving protection only
to well-known marks, did impose a higher standard. On the ordinary meaning of
language, so the argument went, a mark is well known in the Republic only when
known to a large part of the population as a whole.
This argument raises two
questions, namely
(a) must the mark be
well-known to all sectors of the populations; and
(b) whatever the relevant
sector of the population may be, what degree of awareness within that sector is
required before a mark can properly be described as well-known.
The answer to question (a)
is, I think, clear. Section 35 of the new Act was intended to provide a
practical solution to the problems of foreign businessmen whose marks were
known in South Africa but who did not have a business here. The South African
population is a diverse one in many respects. There are wide differences in
income, education, cultural values, interests, tastes, personal life styles,
recreational activities, etc. This was obviously known to the legislature when
it passed the new Act. If protection is granted only to marks which are known
(not to say well-known) to every segment of the population (or even to most
segments of the population) there must be very few marks, if any, which could
pass the test. The legislation would therefore not achieve its desired purpose.
Moreover, there would not appear to be any point in imposing such a rigorous
requirement. In argument we were referred as example to a mark which might be
very well known to all persons interested in golf. Why should it be relevant,
when deciding whether or not to protect such a mark, that non-golfers might
never had heard of it? I consider therefore that a mark is well-known in the
Republic if it is well-known to persons interested in the goods or services to
which the mark relates.
The next question then is :
how well should it be known to such persons? (question (b) above). On behalf of
McDonald's it was argued that the test in this regard is qualitative and not a
quantitative one. The question is not, it was argued, how many of the relevant
persons know the mark, but how profound the knowledge of the mark is among
those who do know it. In my view this argument is untenable. I suppose that
knowledge of a mark could be so vague or superficial as hardly to count as
knowledge at all, but apart from that I would not have thought that there would
normally be great differences in the degree of knowledge of the mark by members
of the public, or that such differences, if they existed, would be of any
relevance. In the present context the important practical question is not
whether a few people know the mark well but rather whether sufficient persons
know it well enough to entitle it to protection against deception or confusion.
How many people are
sufficient? The only guideline provided by the legislature lies in the
expression "well-known". This is in itself so vague as hardly to
provide any assistance at all. It is certainly capable of bearing the meaning
urged upon us by counsel for McDonald's, namely a substantial number as used in
the law of passing off generally. In this regard the judge a quo commented that
if it was the object of the sub-section to require knowledge only of a
substantial number of persons, "it is strange that this was not simply
stated to be the requirement instead of merely adopting the terminology of
section (sic) 6bis (1) of the Paris Convention". With respect, I do not
agree. The purpose of the legislature clearly was to give legislative force to
article 6bis of the Paris Convention. To this end it was natural to repeat the
language of the Convention, leaving it to the courts to give practical effect
to the vague expressions used.
On behalf of the
respondents it was contended that a greater extent of public knowledge is
required. The difficulty here is one of definition and practical application.
If a substantial number is not sufficient, what is? To require one hundred
percent would clearly be excessive, but how must less would suffice?
Seventy-five percent, fifty percent? What logical basis is there for laying
down any such requirement? And how does one prove any such arbitrary
percentage?
It seems to me that
McDonald's contention must be sustained. The legislature intended to extend the
protection of a passing off action to foreign businessmen who did not have a
business or enjoy a goodwill inside the country provided their marks were
well-known in the Republic. It seems logical to accept that the degree of
knowledge of the marks that is required would be similar to that protected in
the existing law of passing off. The concept of a substantial number of persons
is well established. It provides a practical and flexible criterion which is
consistent with the terms of the statute. No feasible alternative has been
suggested.
I turn now to the evidence
concerning the extent to which the McDonald's trade marks are known in the
Republic. As I have stated earlier, McDonald's is one of the largest, if not
the largest, franchiser of fast food restaurants in the world. At the end of
1993 there were 13 993 McDonald's restaurants spread over 70 countries. The
annual turnover of McDonald's restaurants amounts to some $23 587 million.
McDonald's trade marks are used extensively in relation to its own restaurants
as well as to those that are franchised. The level of advertising and promotion
which has been carried out by McDonald's, its subsidiaries, affiliates and
franchisees in relation to McDonald's restaurants exceeds the sum of $900
million annually. Their international marketing campaigns have included
sponsorship of the 1984 Los Angeles and 1992 Barcelona Olympics. McDonald's has
also been a sponsor of the 1990 soccer World Cup Tournament in Italy and the
1994 World Cup Soccer Tournament in the United States of America. Mr Paul R
Duncan, the vice president and general counsel of McDonald's, stated on
affidavit that, in view of the vast scale of his organisation's operations, the
McDonald's trade marks are in all probability some of the best known trade
marks in the world. This was not denied. Although there was no evidence on the
extent to which the advertising outside South Africa spilled over into this
country through printed publications and television, it must, in all
probability, be quite extensive. In addition the McDonald's trade marks would
be known to many South Africans who have travelled abroad. This again would not
be an insignificant number.
Spontaneous acts by South
Africans have confirmed that there is a general level of knowledge in this
country about the operations of McDonald's. Thus McDonald's disclosed that,
between 1975 and 1993 it received 242 requests from South Africans to conclude
franchising agreements. Some of these applicants were prominent companies. For
reasons which are not relevant at present, none of these applications were
acceded to.
The conduct of Joburgers in
the present case confirms the reputation attaching to the McDonald's mark.
Intrinsically the word McDonald has no attractive force. It is a fairly common
surname. Had it not been for the reputation it has acquired over the years
nobody would wish to appropriate it. It is therefore significant that Joburgers
have gone to considerable trouble and expense to obtain control over the
McDonald's marks. Joburgers announced its intention of operating under the name
McDonald's in a provocative manner through an article in the Sunday Times which
was bound to stimulate legal action against it. It may be noted in passing that
the article in the Sunday Times, which is quoted above, itself clearly
presupposes that its readers would be aware of McDonald's, its business, products
and marks.
The basic theory of market
research is that from a given representative sample of the consumer public it
is possible to project, by means of acceptable mathematical methods, results of
such sampling to a general population or "universe" within certain
statistical limits. In other words, the researcher first determines the class
of persons (or universe) which is sought to be tested, and then questions
individuals from that universe. The confidence that one has in a projection
from the samples to the universe varies according to the number of persons
interviewed in the survey, the sampling technique used and the level of
response. Statisticians commonly use the term "inference" to denote
the process of generalising sample evidence to the universe from which the
sample is selected. The basis of inferential statistics is probability theory.
A theorem in probability theory, namely the Central Limit Theorem, which
applies in this case, states that if a large number of independent samples are
drawn from a universe, the individual results will be different, but that they
will have a "normal" distribution around the real value being
measured in the universe. Based on this theorem, and standard and accepted
statistical tables in relation to normal distribution, one can calculate the
probability of the real value in the universe being within a specific interval
of variation, which Mr Corder referred to as the confidence level.
During September 1993 Mr
Corder was instructed to conduct a market survey on behalf of McDonald's. He
was informed that the objectives of the study were to establish awareness of
the name McDonald's, to measure recognition of the McDonald's trade marks, to
ascertain the association of McDonald's with certain products or types of business
undertakings, and to establish the awareness of McDonald's hamburgers. The
method used by him was the conducting of personal interviews using a structured
questionnaire and interviewing aids. The interviewing aids consisted of two
text show cards and one colour picture show card featuring the main McDonald's
trade marks. Copies of the questionnaires and show cards were before the Court.
The universe for the survey
was defined as white adult males and females, aged 16 years and over, living in
houses in high income suburbs of Pretoria, Verwoerdburg, Johannesburg,
Bedfordview, Randburg and Sandton. A sample of 202 persons was taken. Mr Corder
gave details about the manner in which the sample was selected. I need not
repeat them - there is no suggestion that the sampling was not scientifically
correct. The fieldwork was conducted from 7 December to 24 December 1993 by
trained interviewers under the supervision of field supervisors. Twenty-one
percent of the interviews were back checked in order to ensure reliability.
Affidavits of supervisors and interviewers were filed to confirm their actions.
Mr Corder, who was in overall control, also confirmed that the survey was
properly conducted.The relevant conclusions were set out as follows :
"A large majority of
respondents were aware of the name McDonald's, and/or the McDonald's
logos/trademarks (77%). More than half had heard of both McDonald's, and knew
the logos/trademarks too (57%).
Most respondents
spontaneously associated McDonald's with hamburgers, knew of 'McDonald's
Hamburgers' (80%).
The results indicate that
the majority of white adults, aged 16 and over, living in households in high
income suburbs of Johannesburg and Pretoria are aware of the McDonald's brand
name, and associate McDonald's with hamburgers."
During January and February
1995 a similar survey was conducted among white males and females, aged 16
years and over, living in selected higher income suburbs of Durban. The
conclusions were stated as follows :
"A large majority of
respondents were aware of the name McDonald's, and/or the McDonald's
logos/trade marks (90%). More than half had heard of both McDonald's, and also
knew the logos/trade marks (52%).
Most respondents
spontaneously associated McDonald's with hamburgers, or knew of McDonald's
Hamburgers (87%).
The results indicate that
the majority of white adults, aged 16 and over, living in the higher income
Durban suburbs of Broadway, Essenwood, Morningside and Musgrave are aware of
the McDonald's brand name, and associate McDonald's with hamburgers.
As I have said above, I
consider that it would be enough for McDonald's to show that its marks are
known to a substantial number of persons who are interested in the goods or
services provided by it. On behalf of McDonald's its was contended, correctly
in my view, that there are two categories of such persons - potential customers
and potential franchisees. Potential customers would cover a wide field. It
would include all persons who like fast food of this type and have the money to
buy it. Since the cost is not high there would be many such people. Potential
franchisees would be a smaller group, namely persons who can finance and run a
McDonald's franchise, or consider that they can.
The evidence adduced by
McDonald's leads, in my view, to the inference that its marks, and particularly
the mark McDONALD'S, are well known amongst the more affluent people in the
country. People who travel, watch television, and who read local and foreign
publications, are likely to know about it. They would have seen McDonald's
outlets in other countries, and seen or heard its advertisements there or its
spillover here in foreign journals, television shows, etc. Although the extent
of such spillover has not been quantified it must be substantial. Moreover, as
has been shown, McDonald's has also received publicity in the local media. The
market survey evidence specifically related to two groups of adult white
persons living in relatively affluent suburbs of Gauteng and KwaZulu Natal. It
is reasonable to suppose that much the same results would be achieved elsewhere
among persons of all races who have a similar financial and social background.
These are also the type of people who would have heard about McDonald's and its
marks from Collins, or who would have discussed these matters with him, or
would have written to McDonald's to solicit a franchise agreement.
By the same token, people
who are poor, do not travel abroad, do not read foreign publications or,
possibly do not read at all, and are not exposed to television, are likely not
to have heard of McDonald's or its marks. It is accordingly not surprising that
market surveys commissioned by Joburgers showed a low awareness of McDonald's
and its marks among black persons generally.
These conclusions must be applied
to the relevant categories among the public. Potential franchisees, I consider,
would be the type of persons who would almost without exception have heard of
McDonald's and know its marks. Among potential customers the level of awareness
would be lower. Many people who would be interested in buying a hamburger would
not have heard of McDonald's. However, a certain degree of financial well-being
is required for the purchase of prepared food. Extremely poor people are not
likely to patronise McDonald's establishments. Of the persons who are likely to
do so, at least a substantial portion must be of the category who would
probably have heard of McDonald's and know its marks, or some of them. This
inference is supported by the zeal shown by Joburgers to appropriate these
marks for themselves.
I consider therefore that
at least a substantial portion of persons who would be interested in the goods
or services provided by McDonald's know its name, which is also its principal
trade mark. At least this mark is in my view well-known for the purposes of sec
35 of the new Act. Since McDonald's has not in fact carried on business in
South Africa, people who know its mark will also know it as a foreign (and,
more particularly, American) business. It almost goes without saying that if
the McDonald's mark is used as contemplated by Joburgers in relation to the
same type of fast food business as that conducted by McDonald's, it would cause
deception or confusion within the meaning of sec 35(3) of the new Act. In the result
McDonald's has in my view satisfied all the requirements of this sub-section.
In the result the following
order is made.
In the well-known marks
application (case number 11700/95) : The First and Second Respondents are
hereby interdicted and restrained, with costs, from imitating, reproducing or
translating in the Republic of South Africa any of the Applicant's trade marks
in which the word McDONALD or McDONALD'S appears.
The full version of the
judgment can be found at: http://www.sdaweb.com/lib/judgment.html